"If only homeowners had crystal balls to see into the future to know how they would feel after they call a contractor.  We want customers to look back on experiences with us as helpful and satisfying, and to know we'll be ready in the future to provide help or just good advice (check the web site's Helpful Hints section). "

I thought of that after we got a wonderful review from a customer on Yelp.  Part of what we try to do is take the stress out of having work done.